PRIVACY POLICY

Effective Date: 07/28/2025
Winter Garden Storks, LLC ("we," "us," or "our") respects your privacy and is committed to protecting your personal information. This Privacy Policy explains how we collect, use, and safeguard your data when you visit our website or interact with us—by email, phone, or text.

1. Information We Collect

We may collect the following information:

Your name, email address, and phone number
Delivery address and event/order details
Payment information (processed securely via third-party providers)
Website usage details (e.g., IP address, browser type, time on site)
Information you voluntarily provide through forms, emails, or text messages

2. How We Use Your Information

We use this information to:

Manage and fulfill your yard sign rental orders
Schedule delivery, setup, and pickup
Communicate with you about your order
Send updates and support via phone or text
Occasionally send promotions (with your permission)

3. Text Messaging Consent & Phone Contact

By texting us or providing your phone number and checking the box to authorize text messages when booking or submitting a form, you consent to receive SMS messages from Winter Garden Storks, LLC at (407) 289-0906.

We may text you to:

Confirm orders and delivery
Coordinate pickup or schedule changes
Communicate during inclement weather
Answer any questions you may have

We do not send spam, and we never sell or share your phone number.

📱 Call or Text: (407) 289-0906
Standard text messaging rates may apply. You may opt out at any time by replying "STOP" to a message.

4. Sharing Your Information

We do not sell or rent your personal data. We may share it only with:

Delivery and payment service providers
Technology support teams
Legal authorities, when required by law

5. Cookies & Website Tracking

We use cookies to:

Improve your browsing experience
Analyze website traffic and usage
Store your preferences

You can adjust cookie settings in your browser preferences.

6. Data Retention

We keep your data only as long as necessary to:

Complete your rental
Provide customer service
Comply with tax and legal obligations

7. Security

We implement standard industry safeguards to protect your personal information. However, no internet or mobile communication is ever 100% secure.

8. Your Rights

You may:

Request access to your personal data
Ask us to correct or delete information
Opt out of marketing communications

📧 To submit a request, email us at: hello@wintergardenstorks.com
📱 Or text us at: (407) 289-0906 (Reply “STOP” to opt out of text messages)

9. Children's Privacy

We do not knowingly collect personal information from children under 13. If we learn that we have, we will delete it immediately.

10. Photo Release & Consent

As a locally owned small business, photos of our displays are integral to our success and we are so grateful for your support! By engaging our services, you grant Winter Garden Storks, LLC permission to photograph or video your yard display and use those images on our website, social media accounts, or promotional materials.

We respect your privacy—you may ask us to delay any posts or revoke this consent at any time by submitting a written request via email or text:

📧 Email: hello@wintergardenstorks.com
📱 Text: (407) 289-0906

Once received, we will promptly stop using your images in any new publications and will remove them from our active online platforms wherever reasonably possible.

11. Updates to This Policy

We may update this policy from time to time. The current version will always be posted on our website with the most recent Effective Date listed above.

12. Contact Us

Have questions or concerns? We’re happy to help.
📧 Email: hello@wintergardenstorks.com
📱 Call/Text: (407) 289-0906